mediaseva


Viewers FAQ

To view the Live Broadcast, click here or visit http://www.livestream.com/santmat

Frequently Asked Questions

------- How do I know if a channel is live? -----------

When the LIVE Broadcast starts, you will notice the word "LIVE" over the thumbnail.

 

For a Comprehensive HELP, click here

 

------- How do I watch On-Demand programs -----------

Click on the ON-DEMAND Button (next to the ON-AIR Button). The available programs will be listed, select the program. List of the Satsangs of will be listed under it. Choose from the list. The Video will start playing.

 

------- How do I participate in the chat? -----------

Click on the chat tab where it says "Type your chat message here." Choose a nickname and if you'd like change the color, style or font of your text, type what you'd like to say and click on "SAY! Please be respectful and do not write anything inappropriate in the chat!.

 

------- How do I change my nickname? -----------

To change your nickname, click on the 'nickname' under the text tab. Enter your new nickname and press enter.

 

------- How do I watch a channel in full screen? -----------

From the channel page click on the full screen button.

 

------- How do I exit the full screen display? -----------

To exit the full screen display, press ESC or click on the 'shrink' button.

 

------- What is your Live Broadcast schedule? -----------

Scroll down/move the slide bar to the bottom of screen, and under Events, the Live Broadcast schedule is listed.
The times listed here are all subject to change. We will try to update the schedule once the program starts. You may want to watch this space since schedule could change any moment

 

------- I have a dialup connection, can I watch the Channel? -----------

Most likely you will need a Highspeed Internet connection to watch the channel. In our testing using the a Dialup connection did not work.

 

------- What do I do if channel stops working, or Video/Audio starts to breakup? -----------

First of all, you should close all other Web Browsers running on your computer. If you are running any other applications, that too could effect the viewing. We recommend that you close them also. If you are still encounting issues, close the web browser that you are watching, and start a new session. If it keeps happening, you might have to repeat the steps again.

 

------- How do I check my internet connection speed? -----------

you can go to http://speedtest.net/ or http://www.speakeasy.net/speedtest/

 

------- Feedback: Issues & Comments -----------

We appriciate if you can provide us a feedback of your experiance watching the Broadcast. Please send in your comments to mediaseva@gmail.com
This will help us to figure out any issues and do a better job going forward. Along with your comments, if you can specify the following information, that would be very helpful:
> Your PC Configuration, Operating system:
> Your internet speed:

 

------- For more information -----------

you can go to http://www.livestream.com/userguide/index.php/Viewers_FAQ

 

 

                                                                                                                                                                          

questions or concerns? contact mediaseva@gmail.com
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